Today’s customers expect instant, and more simplified service. They don’t want to wait on hold, repeat their information multiple times, or send follow-up emails just to get a response. A CRM integrated with automation tools ensures that inquiries are directed to the right agent instantly, eliminating frustrating delays. With AI-powered chatbots, real-time notifications, and automated … Read more
By Joseph D’Souza, Founder & CEO, ProNavigator — 2020 was a remarkable and noteworthy year in history, especially for businesses and their employees. Many businesses found out that they can remain at near peak productivity with their employees working from home (WFH), while many others found out that they cannot. It also added wrinkles to … Read more
At Central Insurance, we understand construction businesses’ unique safety challenges. That’s why we’re dedicated to providing comprehensive risk management solutions to protect your team and your bottom line. We’re excited to introduce Shawn Gentry as our new loss control construction specialist to enhance our commitment to your safety. With over a decade of hands-on experience … Read more
Central’s large construction team is growing, and at the heart of this expansion is Brian Shaffer, construction underwriting specialist. With nearly 25 years of experience in insurance—most of it specializing in construction underwriting—he brings a wealth of knowledge, strong industry relationships, and a deep commitment to delivering value to policyholders and agents. We sat down … Read more
From equipment theft to chemical exposure, the lawn care industry is not without its fair share of risks. Lawn care companies typically face three primary risks: general liability, commercial automobile exposure, and worker safety. Protecting your lawn care business from risks is not just about compliance—it’s about ensuring long-term success. By understanding common industry risks … Read more
The 238,000 excavation businesses in the U.S. have faced a dynamic environment in recent years, influenced by shifts in the housing market and higher interest rates impacting funding for new projects. These economic pressures add to the already high-risk nature of the job, where safety concerns and potential liabilities are an everyday concern. As an … Read more
Have you ever wondered how your clients really feel about your agency? Well, Google Reviews are a fantastic way to get direct insights into their experiences! These reviews will not only help increase your agency’s online reputation but also provide valuable feedback for your team. By keeping an eye on what clients are saying, you … Read more
In today’s rapidly evolving digital landscape, the construction industry faces increasing exposure to cyber risks. Data breaches, ransomware attacks, and phishing scams have become common threats, highlighting the importance of cyber insurance with resolution services for construction companies. These risks can have severe consequences, including financial losses, reputational damage, and operational disruption. Read the article … Read more
In today’s professional landscape, businesses that offer specialized services, consulting, or advice to their clientele or customer base face unique risks. Errors and Omissions (E&O) insurance, or professional liability insurance, provides essential protection against claims resulting from negligence or improper advice within those consultative activities. This coverage is indispensable for professionals such as veterinarians, photographers, … Read more
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